my Florida getaways

Terms Conditions

Hotel Policies
You must be a minimum of 21 years old to check-in. A valid photo ID, such as a driver’s
license or passport is required at check-in. Your credit card will be pre-authorized for a
security deposit for any incidentals (varies per hotel). If you do not have a credit card, some
properties will accept a cash deposit. Special room requests based on availability, and may
be subject to additional fees. Accommodations based upon availability and provided by
Participating Resorts and affiliated hotels. Depending on the hotel policy, extra person
charges, fees for hotel amenities, and resort fees may apply. Package handling fees will
apply. Holiday travel requires a minimum of a three-night stay. Any travel date
cancellation/change within 7 calendar days, will result in a $25 service fee. Any travel date
changes made within 72 hours of arrival are subject to a service fee $25 plus the first night’s
room rate at the non-promotional rate. If staying at Hilton Disney World, all cancellations
must be made 5 calendar days prior to arrival to avoid any penalties. No refunds given for no
shows and/or early checkouts. No pets allowed.
Tour Policies
Attendance at a 90-minute discovery tour and sales presentation of is required. Failure to
qualify and attend the sales presentation will result in a surcharge of the difference between
the discounted vacation package price and the full rental rate (based on season of travel)
plus the retail rate of any discount attraction tickets that were included in the vacation
package. Individuals must be between the ages of 28 and 68 and must present a valid photo
ID. If married, cohabitating or engaged, both individuals must be between the ages of 28-68
and must attend the presentation together and present a valid major credit card. No pre-paid
cards accepted. Guest must have a valid credit card with an available line of credit to hold
resort security deposit and taxes upon check-in. MANDATORY: If married or cohabiting, both
parties must provide proof of matching addresses by either a valid photo identification or
another form of government issued identification (Utility bill, Home/Car Insurance or bank
statement – Any combination of these 4 items). Must have a verifiable annual household
income of $40,000 USD for U.S. Citizens/Residents and $80,000 USD for Canadian and U.K.
Citizens/Residents excluding any income derived from unemployment, alimony, child
support, or disability. (Minimum requirement may be higher and other qualifications may
vary, based on destination and season of travel). Upon arrival to the tour individuals must
present a valid photo ID and a current major credit card. Persons who have toured the same
Resorts location within the past (12) months, or that have participated in a Resorts’
discounted promotional offer requiring a tour two times or more are subject to a surcharge.
Subject to the qualifications, this offer is available to citizens of the United States and/or in
countries where registered. Tour date, time and/or location may be changed at the Resort’s
discretion. Consumption or influence of alcohol is not permitted during the Preview Tour.
You will be refused to tour without refund and subject to retail rates. Guests may not live
within 60 miles of the tour location. All qualified participants must speak English fluently, if
traveling to Orlando; English, Spanish, or Portuguese fluently.
Refund Policy
30 days full refund on all open dated packages. Dated packages can be refunded with 30
days of purchase if cancellation date is 15 days before check in date.
Terms and Conditions
One offer per household. Non-transferable. Not valid in conjunction with any other offers,
promotion, and/or certificate. Not available to groups, family reunions (three or more
families traveling together), current Getaway vacation Clubs owners, Redrock employees and
their immediate families. All groups subject to a surcharge of the difference between the
discounted vacation package price and the full rental rate based on destination and travel
season. All additional items purchased are refundable for 14 days from purchase date.

Gratuities, transportation or meals are NOT included in this offer. Redrock reserves the right
to substitute lodging and/or tickets and vouchers with comparable items of equal or greater
value. The credit card on file, along with a matching Driver’s License, will need to be
presented upon check in and to pick up any gifts or vouchers you may have. Once a voucher
has been issued for your ticket at the Welcome Center, it is non-refundable. Offer not
available to Florida or Georgia singles for an Orlando property during peak or holiday season,
persons who are in the process of bankruptcy.\. Be advised that you may not be eligible for
all premiums offered in this promotion.
Package handling fees will apply.  Two (2) nights minimum stay required for all Offers.
Holiday travel requires a minimum of a three (3)-night stay.
This Offer is void where prohibited by law. All federal, state, and local laws and regulations
apply. This Offer cannot be transferred, exchanged for cash and/or monetary consideration,
or used in conjunction with any other Offer, promotion, or certificate. This Offer shall be
governed by and interpreted in accordance with the laws of the State of Florida, without
regard to principles of conflicts of law. By accepting this Offer, the end user agrees that
Redrock Travel Group will not be held liable for any actual or potential losses, including
without limitations, compensation or consequential damages arising out of this Offer or in
connection with or by misrepresentation by a third party. Redrock Travel Group is not to be
held responsible for any act of God, or any other circumstances beyond its control. Redrock
Travel Group reserves the right to change these terms and conditions without notice. These
Terms and Conditions are final and cannot be changed or altered by any statement,
merchant, or representative of any unauthorized person(s). No other representations, oral or
otherwise, are valid in conjunction with this Offer. Offers are not directed to residents in any
state and do not constitute an Offer in which a registration is required but in which
registration requirements have not yet been met.

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